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Hotel & home delivery in Cancún and the Riviera Maya · Shipping anywhere in Mexico

Privacy notice

Last updated: October 2026

Xunáan Kaab, operating in Cancún, Quintana Roo and Mérida, Yucatán, is responsible for the use and protection of your personal data, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). This English version is provided for convenience; if there is any difference, the Spanish version prevails.

Data we collect

  • Name, phone number and email address.
  • Delivery address (including hotel and reservation details, if you give them to us) and, if applicable, invoicing details.
  • Order history.

Purposes

We use your data to process and deliver your orders, to provide customer service and, if you authorize it, to send you promotions and news.

Transfers

We only share your data with couriers and payment processors as needed to complete your purchase. We do not sell your information.

Your ARCO rights

You can access, rectify, cancel or object to the use of your data if you email us.

Changes to this notice

Any change will be published on this page.